WHM (Web Host Manager) is where you manage your reseller hosting: you create packages and cPanel accounts for your own customers' websites. You sign in to WHM with the login details of your reseller service.
Find your login details
When your reseller account is set up, we send you a welcome email with your Username, your Password, the Server Name and the Server IP.
If you cannot find it, open Account » Email history in the client area. It lists the emails we sent you, including the welcome email for your service. If the email is missing or does not show these details, open a support ticket with Get support for this service.
Sign in
- Open your WHM address in your browser. WHM runs on port 2087 over HTTPS, so the address looks like
https://SERVER:2087. Use your server's name or IP from the welcome email in place ofSERVER. - Enter your Username and Password and sign in.
Change your password
- In the client area, open Hosting & servers » My services and click your reseller service.
- Find Change account password.
- Enter a New password of at least 12 characters, enter it again under Confirm new password, and click Update password.
- Confirm your password if asked.
Use the new password the next time you sign in.
What "Open control panel" does
On your service page in the client area, Open control panel and the shortcuts next to it (File Manager, phpMyAdmin, Email Accounts, Webmail) sign you in to your own cPanel account, not to WHM. To manage packages and your customers' accounts, sign in to WHM as described above.
Need help?
If the sign-in does not work, open a support ticket with Get support for this service.