Two-factor authentication (2FA) and passkeys protect your client area account. Both are set up on one page.
Open Account » Security & 2FA. You may be asked to confirm your password first.
Turn on two-factor authentication
You need an authenticator app on your phone (any app that supports one-time codes, also called TOTP).
- Under Two-factor authentication, click Enable 2FA.
- In your authenticator app, scan the QR code. If you cannot scan it, click Copy setup key and enter the key in the app.
- Click Continue, enter the 6-digit code from the app, and click Confirm.
From now on, after your password you are asked for a code from the app.
Save your recovery codes
Under 2FA recovery codes, click View recovery codes and store them in a password manager. Each code works once if you lose your phone. Click Regenerate codes to get a new set.
To sign in with a recovery code, click use a recovery code on the code screen.
Turn 2FA off
Open the same page and click Disable 2FA.
Add a passkey
A passkey lets you sign in with your fingerprint, face, screen lock or a security key instead of your password.
- Under Passkeys, enter a Passkey name, for example "Work laptop".
- Click Add passkey and follow your browser's prompt.
- Next time, click Sign in with a passkey on the sign-in page.
Your password keeps working. To remove a passkey, use the remove option next to it in the list. If your browser says it does not support passkeys, use another browser or device.
If you used 2FA on our old client area
If you see a message that your previous two-factor device needs to be re-linked, we email you a link to reset it. Open the link, sign in, and set up 2FA again.