How to unlock your domain and get the transfer (EPP) code

To move a domain registered with ASRHost to another registrar, you need to unlock it and get its transfer authorization code (also called the EPP code or auth code).

Before you start

• You must be signed in to the client area account that owns the domain.
• The domain must be Active.
• If you recently changed the registrant name, organization or email of the domain, a 60-day transfer lock may apply. The domain's Manage page shows "ICANN IRTP 60-day transfer lock active until …" with the date when it applies.

1. Turn off the transfer lock

1. Open Domains » My domains and click the domain.
2. Click the Manage & security tab, then the Lock, privacy & EPP tab. You may be asked to confirm your password.
3. In the Registrar transfer lock card, the status shows Locked. Click Disable transfer lock.

The status changes to Unlocked. Keep the lock on at all other times, because it helps prevent transfers to another registrar.

2. Get the transfer code

1. On the same tab, find Transfer authorization code.
2. Click Show transfer code.
3. Click Copy EPP code and paste it into the order form of the registrar you are moving to.

Keep the code private and share it only with the registrar you are moving to. The page hides the code again when you leave it. If you reach the limit of requests, wait a minute and try again.

If the page says "The transfer code is unavailable", try again later or open a support ticket with the domain name.

If a card is missing

The lock and transfer-code cards appear only for extensions where our registrar supports them. If you cannot find them, or the lock status shows Lock status unavailable, open a support ticket from the domain page with Get support for this domain.

Next step

Give the code to your new registrar and start the transfer there. See How to transfer a domain away from ASRHost.